Configurable CRM Studio — Embedded in your Dialer

Build Your Custom CRM — Inside the Dialer

Enable business teams to design data models, automate workflows and integrate systems — all without leaving the communications platform. The result: faster processes, clearer context, and measurable outcomes.

Trusted by leading enterprise teams

Your IVR, Reimagined for Modern Conversations

Design adaptive call flows that feel natural, intelligent, and fully aligned with your business processes.

Visual Flow Builder

Design IVR call flows effortlessly using a drag-and-drop interface. Create menus, routing paths, and logic blocks visually — no code, no complexity.

Intelligent Call Routing

Automatically route callers to the right department or agent based on caller input, CRM data, or AI-driven intent detection — reducing wait times and misroutes.

CRM & System Integrations

Seamlessly connect your IVR with CRMs, ERPs, and ticketing tools. Fetch customer details, log interactions, and trigger workflows in real time.

AI-Powered Voice Assistance

Enable natural conversations with integrated Voice AI. Let your IVR understand speech, detect intent, and respond dynamically — just like a live agent.

Real-Time Analytics & Insights

Monitor call volumes, drop-off rates, and routing efficiency in real time. Optimize IVR performance using actionable data and reporting dashboards.

Omnichannel Experience

Unify voice, chat, and digital channels under one flow engine — ensuring consistent customer experiences across IVR, WhatsApp, and web calls.

Enterprise Outcomes

Implement CRM that reduces time-to-value, increases agent productivity and unlocks cross-functional visibility.

72%Faster Onboarding

99.95%Platform Availability

30%Process Efficiency Gain

24/7Enterprise Support

How a Smart IVR Flow Works

From the moment a call comes in, our IVR system intelligently guides, routes, and logs every interaction — ensuring smooth, automated customer experiences.

Incoming Call Detected

A customer call lands on your business number and gets automatically picked up by the IVR system.

IVR Greeting & Menu Prompt

The IVR greets the caller with a personalized message and offers menu options (e.g., Press 1 for Sales, 2 for Support).

User Input & Identification

The caller’s input or speech is recognized to identify intent, caller type, or specific request using DTMF or AI speech analysis.

Intelligent Call Routing

Based on the selection or intent, the call is routed to the correct department, live agent, or AI voice assistant.

CRM Sync & Logging

Call details, duration, and outcomes are logged automatically into your CRM — providing full visibility and analytics.

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Ready to Design Your IVR Flow?

Get a custom IVR flow that aligns with your business needs and streamlines your customer experience.